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Business and Economic Science

Quality ambidexterity, competitive strategies, and financial performance: An empirical study in industrial firms

On 11th October 2017, Ahmad Herzallah, published a new study in the journal of International Journal of Operations & Production Management Titled “Quality ambidexterity, competitive strategies, and financial performance: An empirical study in industrial firms.” The article aimed to examine the relationship between quality ambidexterity (QAMB), competitive strategies (cost leadership, differentiation, and focus), and firm performance in Palestinian industry, and to analyze the combination of quality exploitation (QEI) and quality exploration (QER) (QAMB) associated with the different levels of each competitive strategy. The results of this study showed a positive and significant relationship between QAMB and three competitive strategies, and between competitive strategies and financial performance, focus strategy excepted. Balanced combination with similar levels of QEI and QER is found to be more suitable for higher levels of competitive strategies implementation, whereas an excess of QER over QEI is associated with lower levels of strategies implementation.

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